Question 1

Can training be conducted at our company site?

Accepted Answer

Yes. Selected programmes may be delivered onsite, subject to programme requirements, site suitability, equipment availability and safety arrangements.

Question 2

Do you provide in-house corporate training?

Accepted Answer

Yes. Programmes can be customised for a specific organisation, department, project team or workforce group.

Question 3

Can programme content be customised?

Accepted Answer

Yes. Training scope may be adapted according to participant profiles, operational risks, organisational procedures and desired learning outcomes.

Question 4

Do participants receive a certificate?

Accepted Answer

Certification or proof of completion depends on the programme structure, attendance, assessment requirements and applicable competency criteria.

Question 5

How can we request a quotation?

Accepted Answer

Submit the website enquiry form, contact TERAS UNIVERSAL through WhatsApp or email training@terasuniversal.com.my.

Question 6

Are programmes suitable for beginners?

Accepted Answer

Selected programmes are suitable for beginners, while others require prior knowledge, experience or specific entry requirements.

Question 7

Do you provide practical training?

Accepted Answer

Where applicable, programmes combine theory, demonstrations, guided practical exercises and structured assessment.

Question 8

Can training dates be arranged according to our schedule?

Accepted Answer

Training dates may be discussed according to trainer availability, participant numbers, site arrangements and programme requirements.

Question 9

Can you assist with HRD Corp claims?

Accepted Answer

Yes. TERAS UNIVERSAL is a registered HRD Corp training provider. For selected HRD Corp claimable programmes, we assist with the claim application process, subject to the latest HRD Corp guidelines and approval.

Question 10

Are you registered to work with government agencies?

Accepted Answer

Yes. TERAS UNIVERSAL is a registered supplier with the Ministry of Finance Malaysia (MOF), and can support training and consultancy engagements with government agencies, departments and government-linked companies.

Question 11

Is accommodation available for participants travelling from outside the area?

Accepted Answer

Yes. Hostel accommodation, along with meals and refreshments, is available for participants travelling from outside the local area during their training programme.

Question 12

What is the minimum number of participants for in-house training?

Accepted Answer

Minimum participant numbers vary by programme and delivery format. Share your requirements through a proposal request and our team will advise on a suitable arrangement.

Question 13

How far in advance should we book a training programme?

Accepted Answer

We recommend reaching out as early as possible to confirm trainer availability, site logistics and any equipment or accommodation arrangements needed.

Question 14

Can invoicing and payment terms be discussed for corporate engagements?

Accepted Answer

Yes. Invoicing and payment arrangements can be discussed as part of your proposal, based on your organisation's procurement requirements.

Clear answers before your next training decision.

Still have a question?

Clear answers before your next training decision.

Still have a question?